Shipping and Return Policy
Thank You for ordering with Her Ego Hair!
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD INCLUDING SUITE,APT # ETC. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.
1. How long is processing, shipping, and handling?
Processing your order/payment takes 1-2 Business days. Processing orders occurs Monday-Friday. (If you ordered on Friday after 5pm your order will be processed on the next business day which is Monday.)
Shipping is 3-4 Business days depending on your location. International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with the USPS. Business days are Monday-Friday
A signature is required at the time of delivery.
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24-48 hours. Please Track Your Package at www.USPS.com. Your Tracking Number will come to the email you have provided at checkout. Please check your spam folder if it isn’t in your inbox.
3. Can I make changes to my order?
To ensure a quick delivery all orders are processed daily, so orders cannot to be altered or changed once your payment is complete.
4. May I return my order?
All sales are FINAL. There are absolutely NO refunds & exchanges.